Exchanges & Returns
Exchanges & Returns
781-860-0049 | 165 MASS. AVE. LEXINGTON MA
CALL US: 781-860-0049 | M-F: 11-5 SAT: 10-5pm ~ SUN: Closed
Exchanges & Returns
Upon delivery, please examine your instrument carefully. If you notice any damage or defects that were not disclosed in our product description or through prior communications with our staff, notify us immediately and we will work to rectify any issues.
781-860-0049
Not the right fit? You may make a one-time exchange of an online purchase for an item of equal or greater value. Exchanges must be initiated within 48 hours of order delivery. All shipping charges are the responsibility of the buyer.
PLEASE NOTE: Exchanges do not qualify for free shipping offers.
781-860-0049
All Returns are subject to 5% restocking fee, in addition to all shipping charges. Some purchases are NOT eligible for return or exchange. See below for details.
781-860-0049
FINAL SALES: NON RETURNABLE & 48 HOUR TRIAL PERIOD EXEMPT ITEMS
The following are considered final sales. These purchases do not qualify for our 48-hour approval period and are not eligible for return or exchange:
Under The Influence is an eclectic playlist of songs, bands, and players that currently inspire and influence our music making. Curated by the entire Music Emporium staff, this playlist features some of our favorite holiday tracks to help you get in the spirit.
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