There's likely no Boston-based musician who doesn't know the name 'Joe Klompus' as a barometer of friendliness, taste and knowledge. Joe brings decades of experience as a luthier, touring musician, longtime bassist in Letters To Cleo, and guitar tinkerer to TME, where he handles our in-house repair work and co-manages the Fender inventory.

While we've been representing Glenn's brilliant Retrograde Guitars since 2018, his experience with repairs and restoration work goes way back (and deep): Glenn was the finish department foreman at Santa Cruz Guitars for close to 10 years; was in charge of French Polish restorations for renowned classical guitar maker Kenny Hill; and worked closely with luthier Bill Tippin in his shop.

Holly is the newest member of the repair staff and performs setup work for in-store instruments, trades and consignments, and of course, customer's instruments.