Return Polices

1) We offer a 48-Hour Trial Period* for instruments purchased online

2) You may choose to return your instrument for a refund (less shipping costs), a store credit, or exchange it for another item.

3) We do not accept returns of the items listed below unless damaged in shipping:

  • All International Sales 
  • Effects Pedals
  • Pickups
  • Amplifiers
  • Accessories & Apparel 
  • Instruments modified at the buyer’s request (pickup installation, strap buttons, banjo spikes, etc.) 
  • Instruments which were played and evaluated in our showroom prior to being ordered online and shipped

Click here to learn more about our return policy.