1) We offer a 48-Hour Trial Period* for instruments purchased online
2) You may choose to return your instrument for a refund (less shipping costs), a store credit, or exchange it for another item.
3) We do not accept returns of the items listed below unless damaged in shipping:
- All International Sales
- Effects Pedals
- Accessories & Apparel
Instruments modified at the buyer’s request (pickup installation, strap buttons, banjo spikes, etc.)
- Instruments which were played and evaluated in our showroom prior to being ordered online and shipped
Click here to learn more about our return policy.