Free Freight: The Music Emporium is happy to provide free ground shipping on all merchandise priced over $100 and purchased online at themusicemporium.com. This offer applies to all merchandise shipped within the 48 continental US States.* If you wish to expedite your shipment or your order doesn't qualify, we provide competitive rates. Once you enter your shipping info, you'll be given a selection of services from UPS, FedEx and USPS.
Exclusions: Certain products are excluded from our free shipping offer due to manufacturer restrictions. Also, oversized items or large amplifiers weighing more than 75 lbs may incur extra shipping charges.
Approval Period, Taxes, Duties: Most instruments ship with a 48-hour approval** period during which time you can comfortably evaluate your purchase and determine if it's right for you. The prices listed on our website do not include shipping charges or any applicable taxes, duties, or custom fees. Instruments shipped within MA are subject to a 6.25% sales tax. All out-of-state shipments are tax-free though we do recommend you look into your individual state's tax codes to determine any tax liabilities.
The Music Emporium has been shipping guitars around the world for 40+ years. Your instrument will be expertly packed and shipped via FedEx, UPS, or US Priority Mail, depending on the destination and level of service. If you have a preferred method not listed here, please let us know and we'll do our best to accommodate.
**There are instances where the approval period does not apply. If you've played the instrument in our store and we then ship it to you, there is no approval period. If the item is a Sale Item (special discounted price, an item listed on our Specials Page), there is no approval period. There are no returns accepted on electronics (amps, pickups, pedals, etc.) unless the product is received in damaged or defective condition.